The problems we have solved
CCC category - claim for the EU appearance patent infringement
The British trademark was removed from the shelf due to complaint of infringgement by competitive products of the same brand.
Buyer complained about German trademark infringement and the sale of fake goods caused products removal from the shelf. After handling, the products was resumed sales within a week.
Competitor stole customer' EU appearance patent and complained the customer by counterfeit companies.
Claim for that medical electronic products violated the German electronic products law, and the products did not obtain the sales certification of WEEE in Germany.
The product description contained the keyword 'iPhone 12' and was removed from the shelf. It's similar to the claim for violation of product description, we resumed customer product sales in 2 days.
Toys were removed from the shelf because they did not meet the requirements of German BattG law.
Medical device products did not meet the requirements of German product safety law, and the sales link was resumed within 5 days.
Health care products were removed from the shelves because they did not meet the requirements of German safety law.
On May 19, a product in the customer's German shop was removed from the shelf due to an owner holding similar but different appearance patent complaint to Amazon. After the customer's repeated attempts to claim failed, the professional legal team in our company in Germany made a detailed analysis of the EU appearance patent products of both parties and reorganized the claim materials, and then submitted a lawyer's letter to the legal department at Amazon's German site on May 23, required Amazon to restore customer's products on June 2.
the message was received on June 4 that the sales of the customer's products had been resumed
We was maliciously complained by our competitor this time. Thanks to C&E's German legal team, with their help analyze the appearance patent and find out the products' differences, we could overcome the case. They are professional, highly-efficient, with formal process and trustworthy!
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